Terms & Conditions

Last update: February 22, 2024

By downloading or using the app, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the app. You’re not allowed to copy, or modify the app, any part of the app, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the app, and you also shouldn’t try to translate the app into other languages, or make derivative versions. The app itself, and all the trade marks, copyright, database rights and other intellectual property rights related to it, still belong to Routin Bilgi Teknolojileri A.Ş..

Routin Bilgi Teknolojileri A.Ş. is committed to ensuring that the app is as useful and efficient as possible. For that reason, we reserve the right to make changes to the app or to charge for its services, at any time and for any reason.

The Routin - Smart Route Planner app stores and processes personal data that you have provided to us, in order to provide our Service. It’s your responsibility to keep your phone and access to the app secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the Routin - Smart Route Planner app won’t work properly or at all.

You should be aware that there are certain things that Routin Bilgi Teknolojileri A.Ş. will not take responsibility for. Certain functions of the app will require the app to have an active internet connection. The connection can be Wi-Fi, or provided by your mobile network provider, but Routin Bilgi Teknolojileri A.Ş. cannot take responsibility for the app not working at full functionality if you don’t have access to Wi-Fi, mobile internet or location services

If you’re using the app outside of an area with Wi-Fi, you should remember that your terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the app, or other third party charges. In using the app, you’re accepting responsibility for any such charges, including roaming data charges if you use the app outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the app, please be aware that we assume that you have received permission from the bill payer for using the app.

Along the same lines, Routin Bilgi Teknolojileri A.Ş. cannot always take responsibility for the way you use the app i.e. You need to make sure that your device stays charged – if it runs out of battery and you can’t turn it on to avail the Service, Routin Bilgi Teknolojileri A.Ş. cannot accept responsibility.

With respect to Routin Bilgi Teknolojileri A.Ş.’s responsibility for your use of the app, when you’re using the app, it’s important to bear in mind that although we endeavour to ensure that it is updated and correct at all times, we do rely on third parties to provide information (map, address, location, road etc. of data) to us so that we can make it available to you. Routin Bilgi Teknolojileri A.Ş. accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the app.

At some point, we may wish to update the app. The app is currently available on Android & iOS – the requirements for both systems(and for any additional systems we decide to extend the availability of the app to) may change, and you’ll need to download the updates if you want to keep using the app. Routin Bilgi Teknolojileri A.Ş. does not promise that it will always update the app so that it is relevant to you and/or works with the Android & iOS version that you have installed on your device. However, you promise to always accept updates to the application when offered to you, We may also wish to stop providing the app, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your device.

Alternative credit earning methods in the mobile application (watch ads, share and earn etc.) may vary according to company policies. Our company can change these methods, add new methods, or remove them completely without any announcement.

Backup - Restore

We do not store all the user's data. You can use backup and restore functions to save and restore your data in the app. You need to save the backup file to your Google Drive or your iCloud or a folder on your device or send via an email to yourself. It is your responsibility to keep the backup file. If you want to change your device, you can create a backup file from the old device and save it to locations mentioned before. Then you can restore your data on the new device with the backup file. You must use the same account for backup and restore process.

Cloud backup and restore feature is an enabled feature for subscribers. It was developed to ensure that users who change their devices can be transferred to their new devices without or with minimal data loss. Our company keeps these backup files temporarily. It cannot be held responsible for the protection of backed up data. Users who want to keep their data for a long time can save their data by making a local backup.

Credit System

Credits are the currency used in Routin app and are used for certain actions, such as optimizing or sharing routes. The credit consumption of an optimization process is calculated based on the number of stops on the route. 10 credits are consumed for each stop on the route. You can re-optimize the same route up to three times within 6 hours. When you add new stops to your route and want to optimize again within the free optimization limits, credit is consumed only for the newly added stops. If you re-optimize the route more than three times within 6 hours, credits will be consumed again for all stops on the route. You can see credit consumption information before optimizing your route.

We pay map data providers for address lookups. Therefore, you cannot use the application only to search and edit addresses without consuming credit. If you do not use the stops you added in planning, your usage will be analyzed by the system and 5 credits will be consumed for each stop not used in planning within the scope of fair usage conditions. When you reach a certain number of planned stops, this status is automatically checked and removed from your account.

By subscribing, you can use the application without a credit system.

Subscription Info

Monthly Starter Plan purchased in-app automatically renews monthly.

You’ll see the total price before completing payment.

When the monthly subscription is canceled, the user continues to use these subscription features until the end of the period. When the time expires, automatic renewal is not performed and the user returns to the credit system.

You can turn off auto-renew at any time from your AppStore, Google Play or iTunes account settings.

To avoid renewal, you must turn off auto-renew at least 24 hours before your subscription ends.

Account, credits and subscriptions can only be actively used on one device at a time.

Changes to This Terms and Conditions

We may update our Terms and Conditions from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Terms and Conditions on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Terms and Conditions, you can contact us:

  • By contact: support@routin.com.tr